As long as it falls within our services, you can request unlimited tasks. We work on one task at a time. The larger the task, the longer it takes. Each task is predefined — for example, one task could be a single email redesign or a full welcome automation setup with six emails.
We cover five core areas.
Strategy:
Audits, segmentation plans, Lifetime customer value, customer journey mapping, Upsell strategies
Design:
Email design (custom or template-based), branding alignment, image or HTML-based layouts.
Setup:
Email platform setup, list imports, tagging, Database Management.
Campaigns:
Campaign creation, copywriting, design, A/B testing, and scheduling.
Automations:
Flows like welcome, abandoned cart, post-purchase, winback and more.
We work with all major platforms, including Klaviyo, Mailchimp, ActiveCampaign, Omnisend and more.
We can do both. Some clients prefer drag-and-drop designs within their platform, others prefer fully designed image-based emails. It’s your choice.
We start with a call, you subscribe, we review your current setup, lay out the game plan, get to work, and test everything before launch.
Yes — we provide regular reports with performance insights and recommendations.
Absolutely. Add as many tasks as you like — we’ll work through them one at a time.
Yes — you’re in control. You can re-prioritise tasks at any time.
You can pause or cancel at any time by emailing/messaging us directly — no reason needed, no hassle. We'll cancel/pause the same day.
As hands-on or hands-off as you’d like. Some clients give us full ownership, others prefer to review every step — we’re flexible.